ArtXover takes its responsibilities in relation to protecting your Personal Data and compliance with Applicable Laws very seriously. We are committed to properly managing, protecting and processing your Personal Data in accordance with thisPolicy, which shall apply to all Personal Data we collect from you through ourPlatforms.
Please read and review this Policy, which will inform you how we collect, use, process and disclose your Personal Data. We understand that some of our users are from jurisdictions other than Hong Kong and may require us to provide additional information to you about our data processing activities. Please refer to the appendices to this Policy that applies to you. We may also collect and process your Personal Data under any exceptions to Applicable Laws, which are not set out in this Policy. We trust that it will assist you in making an informed decision whether to provide us with any of your Personal Data.
For the purposes of understanding ArtXover's Personal Data Protection Policy ("Policy"),capitalised terms used in this Policy shall have the following meanings:
"Applicable Laws" means Hong Kong's Personal Data (Privacy) Ordinance (Cap. 486)and its subsidiary legislations and regulations as amended from time to time;
"PersonalData" means any data, whether true or not, which is (a) about an individual who can be identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time, or (b) defined as "personal data" or "personal information" under anyApplicable Laws.
"Platforms"means collectively ArtXover's Social Media and Website, and any other websites or applications which we may own or operate from time to time;
"RetailGoods and Services" means sales of goods or provision of services provided by ArtXover on this Website.
"SocialMedia" means ArtXover's pages and accounts on third party social media platforms such as Instagram & Facebook.
"Website"means the ArtXover website accessed at https://www.artxover.com ; and
"ArtXover, we, us, or our" means Art Crossover Limited.
WHAT PERSONAL DATA DO WE COLLECT
During our relationship with you, we may collect Personal Data from you, which includes but is not limited to the following:
personal data that identifies you as an individual, including but not limited to your first name, last name, email address, mailing address, delivery address, birthday and phone number;
technical data, which may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website;
profile data, which may include your username and password, reservations made by you, your interests, preferences, feedback, and survey responses;
usage data, which may include information about how you use our Website and Services.
marketing and communications data, which may include your preferences in receiving marketing from us and our third parties and your communication preferences.
interaction data, which may include any information that you might provide to any discussion forums on the Website;
cookies data; and
third parties information which we receive about you from other sources; and analytics including third-party analytics services (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our Website and internet usage.
We will notify you when you must provide such Personal Data. Where it is mandatory to provide such Personal Data, please note that if you do not provide suchPersonal Data to us, then we may not be able to provide our services to you. We may also request other Personal Data from which is not marked as"mandatory" where it is entirely voluntary for you to provide suchPersonal Data
We do not collect any sensitive Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you provide us with Personal Data relating to a third party by submitting suchPersonal Data to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.
By (1)clicking "Yes" on our Policy pop-up or any web form referring to this Policy on any of our online platforms, (2) submitting your Personal Data to us when signing up for an account on the Website, (3) browsing our Website, or (4)ordering any of our products and services, you are agreeing to the terms of this Policy.
We may update this Policy to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. You agree to be bound by the prevailing terms of the Policy as updated from time to time. We will endeavour to notify you by email or by notice on the Website of any material changes to the Policy.
HOW DO WE COLLECT YOUR PERSONAL DATA?
We, our online service provider, Shopify Inc., or third party data processors, agents and sub-contractors acting on our behalf may collect, store and use yourPersonal Data by way of different methods to collect data from and about you including through direct interactions with us. We collect Personal Data from you when:
1. You register an account on the Website;
2. You use any of our related services, such as subscribing to our newsletter, product notifications;
3. You browse our products and services or otherwise interact with our Website;
4. You accept our cookies on your device;
5. You interact with our customer service team or other representatives, for example, via our webform, emails, telephone calls, letters, or face-to-face meetings;
6. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;
7. You participate in our promotions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
8. We receive references from business partners and third parties, for example, where they referred you to us to enjoy the benefits of a joint promotion or collaboration or to redeem a voucher you purchased through them;
9. Your authorized representative submits your Personal Data to us for any purpose reasonably authorized by you, for example if such representative is purchasing our product or service to be delivered to you or as a gift;
10. Our third-party analytics and other service providers provide your Personal Data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or
11. When you voluntarily submit your Personal Data to us for any reason.
Please also take note of our Cookies Policy below in respect of the data collected and used by third-party cookies and trackers on our Website .
We may also collect your Personal Data in circumstances where such collection does not require consent under Applicable Laws.
Please ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure to do so may result in our inability to provide you with the products and services you have requested.